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VOICE AI · voice ai telephony

A calling layer built for voice AI workflows.

Connect phone conversations to inbound support, outbound campaigns, transfers, recordings, events and business actions.

Telephony visual
Give your voice AI a reliable path to the phone.Voice AI agent · Voice AI assistance · Voice AI automation
Built for real workflows

Voice AI that moves the conversation forward.

Instead of treating every call as a standalone interaction, Telephony connects spoken conversations with useful business context and the next action. That can mean collecting information, qualifying a lead, scheduling time, updating a system or handing the conversation to a person.

01

Inbound calling

Designed around a clear business outcome, with conversation logic and workflow actions that can be adapted to the way your team works.

02

Outbound campaigns

Designed around a clear business outcome, with conversation logic and workflow actions that can be adapted to the way your team works.

03

Call routing

Designed around a clear business outcome, with conversation logic and workflow actions that can be adapted to the way your team works.

04

Transfers

Designed around a clear business outcome, with conversation logic and workflow actions that can be adapted to the way your team works.

05

Call events

Designed around a clear business outcome, with conversation logic and workflow actions that can be adapted to the way your team works.

06

Business numbers

Designed around a clear business outcome, with conversation logic and workflow actions that can be adapted to the way your team works.

Telephony and Voice AI workflow
How it works

From conversation to action.

A useful Voice AI workflow starts with what the customer says and ends with what the business needs to happen next.

Inbound calling
Outbound campaigns
Call routing
Transfers
Call events
Business numbers
Watch the concept

See a Voice AI workflow in action.

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Implementation flow

Designed around your business.

01

Map

Identify the conversations, questions and outcomes that matter.

02

Configure

Build the agent logic, context, voice experience and business rules.

03

Connect

Link calendars, CRM, APIs, messaging and downstream actions.

04

Optimise

Review conversations and refine the workflow around real usage.

Explore more

More Voice AI capabilities.

Explore related Voice AI agent, Voice AI assistance and Voice AI automation pages across the platform.

Ready to explore voice ai telephony for your business?

Tell us what you want Voice AI to handle. We can map the conversation, workflow actions, integrations and human handoff around your actual business process.