Trigger
Receive a conversation or workflow event.
VOICE AI AGENT · India · DEVELOPER
Build custom business logic around your AI conversations.
Use APIs, webhooks, integrations, custom tools and workflows when your business needs more control than the standard setup.
Developer platformTHE JOB
Connect the conversation layer to the systems your team already runs.
Most businesses should not need to think like developers to use Voice AI Agent. But technical teams sometimes need custom actions, event handling and integration logic.
The developer platform provides an advanced layer for those cases without turning the entire customer experience into infrastructure documentation.
Process
Run your business logic or tool.
Respond
Return the useful action to the conversation.
Escalate
Route to a human where required.
WHAT GOOD LOOKS LIKE
Conversation + API + business logic.
Use the developer layer to extend the workflow while keeping the product centered on customer communication.
- APIs
- Webhooks
- Integrations
- Custom tools and workflows
WHEN A HUMAN IS NEEDED
Escalation is part of the design.
Technical workflows can still include human escalation. Custom logic should make the handoff clearer, not remove it.
The goal is not to force every interaction through AI. The goal is to make the automated part useful, preserve context and make the human transition clear.
Explore human handoff ↗SEE IT IN CONTEXT
A conversation is only valuable when the next step is clear.
Use the product visual as a starting point. Replace it with your final workflow recording or dashboard capture before launch.
Temporary product visual · replace with final demo
FAQ
Useful answers, before setup.
Is the whole product developer-first?
No. The developer platform is an optional advanced layer for custom control.
Can webhooks be used?
Yes. Webhooks are part of the developer capability.
Can I build custom workflows?
Yes. Custom workflows are supported.
Start with the workflow that matters most.
Map the conversation, action and handoff before you scale it.
Talk through your workflow ↗