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Start with the customer’s message.
VOICE AI AGENT · India · WHATSAPP
Bring AI customer workflows into WhatsApp conversations.
Respond to messages, qualify enquiries, share information and hand conversations to your team from a familiar messaging channel.
WhatsApp AI workflowTHE JOB
Make a message feel like the start of a useful workflow.
WhatsApp conversations often begin casually: a question, a product enquiry, a booking request or a follow-up. The workflow can turn that message into structured context.
The same principles used for voice can apply to messaging: understand intent, take the configured action and hand off when a person is needed.
Understand
Identify intent and missing context.
Act
Respond or trigger the configured workflow.
Handoff
Move to a human when appropriate.
WHAT GOOD LOOKS LIKE
Messaging with a business outcome behind it.
Use WhatsApp AI as one part of the broader customer communication system, not as an isolated chatbot.
- Customer enquiries
- Lead qualification
- Information sharing
- Human messaging handoff
WHEN A HUMAN IS NEEDED
Escalation is part of the design.
When a conversation needs a person, route it to the human team rather than keeping the customer inside automation.
The goal is not to force every interaction through AI. The goal is to make the automated part useful, preserve context and make the human transition clear.
Explore human handoff ↗SEE IT IN CONTEXT
A conversation is only valuable when the next step is clear.
Use the product visual as a starting point. Replace it with your final workflow recording or dashboard capture before launch.
Temporary product visual · replace with final demo
FAQ
Useful answers, before setup.
Can WhatsApp conversations qualify leads?
Yes. Lead qualification can be part of the messaging workflow.
Can humans take over?
Yes. Human messaging handoff is supported.
Is WhatsApp the only messaging channel?
No. The platform also includes Instagram/social conversations and website widgets.
Start with the workflow that matters most.
Map the conversation, action and handoff before you scale it.
Talk through your workflow ↗