Guide
Explain the configured payment step.
Guide customers through your configured payment flow and verify payment status before confirming the next step.
Payment automation should be explicit about what the system does. Voice AI Agent can guide a customer through a configured payment process and use the configured payment-status verification step.
It is not positioned as direct access to a customerโs bank account. The business defines the workflow and the confirmation logic that follows verification.
Explain the configured payment step.
Send the customer through the chosen flow.
Check payment status through the configured verification step.
Trigger the configured next action.
Keep the customer informed while the configured payment flow does the operational work behind the conversation.
If payment status is unclear or the customer needs assistance, route the conversation to the relevant human workflow.
The goal is not to force every interaction through AI. The goal is to make the automated part useful, preserve context and make the human transition clear.
Explore human handoff โUse the product visual as a starting point. Replace it with your final workflow recording or dashboard capture before launch.
No such claim is made. The platform is designed around configured payment workflows and payment-status verification.
Yes, where the workflow is configured to do so.
Yes, the workflow can include human handoff.
Map the conversation, action and handoff before you scale it.
Talk through your workflow โ